Customer Support

À propos de nous

Established in 1982, TDSi has been at the forefront of the Access Control and integrated security management market for over 38 years.

About TDSi

TDSi has a wealth of experience in the development, manufacturing and delivery of innovative access control solutions. Since the company’s formation over 30 years ago, we have successfully supplied systems to over 100,000 installations across the world.

Whilst our reputation is founded in Access Control, many of our products are developed to integrate seamlessly with other security and building management systems.

With every development that we bring to market, we aim to provide the systems and support required by our customers to keep pace with today’s needs and tomorrow’s challenges.

Find out more about TDSi integrations

About TDSi

Why TDSi?

Protecting and securing your building, assets and people is a high priority for any business. However, those responsible for building security often find themselves overwhelmed by choice.

In order to find the right solution, there are a number of considerations to be made such as who is permitted access to which areas, what happens in case of a fire or external threat? How do we keep track of footfall and which types of locks will we need? In addition, consideration for the cost of the system, its longevity and ease of use all come into play when searching for the ideal product fit.

TDSi are specialists in Access Control, offering a range of superior products that not only answer the security challenges of the 21st century but delivers peace of mind to those who trust in our expertise and experience.

Innovative Products

TDSi products are developed and designed in the UK by our specialist product development team. Our extensive portfolio meets a vast range of installation requirements and incorporates a suite of technologies. Customers needs are at the forefront of our design process, enabling us to create products that ensure maximum safety, efficiency and ease of use.

Approved Installers

We offer all installers access to our Gateway Training programme. The course has been carefully designed to ensure our Authorised, Gold and Platinum installers are equipped with the knowledge and expertise needed to efficiently install, maintain and upgrade TDSi products. We aim to give engineers the confidence to proactively manage their own installations.

Specialist Support

Our UK based pre and post-sales support teams are trained to the highest standard. With telephone-based support as well as on-site technical assistance, our team are on hand to assist with technical queries, refer you to an installer in your area, and recommend the TDSi products that uniquely fit your requirements and project.

Solutions for all Sectors

We have built extensive project experience across a range of businesses, in both the private and public sectors. Working across the education, healthcare, leisure, transport, industrial, commercial, government, utilities and banking & finance sectors, we have products and experience to deliver systems for all applications around the world.

Why TDSi?

TDSi is a member of the Vitaprotech Group

The group’s mission is to secure physical access in two critical areas: perimeter intrusion detection and access control and security.

Vitaprotech is the European leader in securing physical access to sensitive sites through its brands:

Our Integration Partners

TDSi is also proud to integrate with some of the leading manufacturers in the security industry, including Milestone, Hanwha Techwin, Panasonic, Ela Soft, SimonsVoss, Assa Abloy and Texecom.

TDSi in the News

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